Privacy Policy
Your Family Your Money (hereafter referred to as ‘we’, ‘us’ or ‘our’) respects our website users’ (hereafter referred to as ‘you’ or ‘your’) right to privacy and understand that as a visitor to this site you will need to maintain control over your personal information. To provide better services that are tailored to your needs we may ask that you provide personal information to access certain areas of this website, enter competitions or subscribe to newsletters or other services. The Privacy Policy is intended to represent industry best practice and comply fully with the Privacy Act 1988.
Your Family Your Money will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself and information about how you use our website, for example by what pages you visit on our site and your IP address.
The advantage of giving this information is that it allows us to tailor your experience of our website to your personal interests so that the content, services and any advertising that we provide on this website are appropriate for your needs. If you provide us with email contact details, we may contact you via email to advise of product releases, special offers, updated information and any new services. If you provide us with mobile phone details we may also SMS you. If you choose not to be contacted by us you may opt out at any time by unsubscribing.
Using and disclosing your personal information
We will protect any and all personal information you share with us. We will not share your personal information with any other third party. If you purchase from our online store we will use your credit card details for the purpose of processing your payment only. If we request demographic information from you we will not share that information with any other party. If we choose to share demographic information with third parties it will be aggregate information only and not specific to any individual.
If any contest or promotion from a third party is offered on or through our website we will request your personal information again and provide a statement to the effect that your information is being gathered for the use of a third party.
Your Family Your Money will not use or disclose any information about you without your consent, unless:
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required by law;
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to implement our terms of service;
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to protect the rights, property or personal safety of another Your Family Your Money user, any member of the public or Your Family Your Money; or
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the assets and operations of the business are transferred to another party as a going concern.
Links to other websites
Your Family Your Money provides links to websites outside of the Your Family Your Money service. These linked sites are not under the control of Your Family Your Money, and we are not responsible for the privacy practices or content of any website linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.
Our use of cookies
Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Your Family Your Money uses cookies to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website.
Third-party advertisers may also place cookies on the browsers of visitors to the website. Information about opting out of those cookies can be found at the Network Advertising Initiative (www.networkadvertising.org). If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of Your Family Your Money services.
We will not 'spam' you
We will comply with our obligations under the Spam Act 2003 (Cth), and may contact you at the email or other address which you provide to us in order to:
- provide you with news alerts and other information which you sign up to receive from us, or
- provide you with updated information about our website; or
- provide you with other information about our products and services which you may enjoy.
We will not send you 'spam' (promotional information) without first asking you whether you wish to have promotional information sent to you. Your permission is granted when you agree to the Member Registration Terms and Conditions. If you wish to stop receiving alert emails from us, you can unsubscribe by clicking the 'Unsubscribe' link at the bottom of the email or by submitting your notice on the Contact Us page. If you contact us, we will remove you from the alert email subscription as soon as practicable.
You can access the information we keep about you
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by submitting your request on the Contact Us page of the website. Our file of your information will be made available to you within 14 days.
Storage and security of your personal information
Your Family Your Money will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees, contractors and data processors to respect the confidentiality of any personal information held by Your Family Your Money. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Your Family Your Money will not be held responsible for events arising from unauthorised access to your personal information.
You can help us to keep your personal information accurate by notifying us when your details change. You can do this at any time by logging in to the Member Only area of our website. If you have any questions or concerns about our privacy policy, please email us by submitting your question or concern via the Contact Us page of the website. You will need to include your personal details in order for us to process your request and answer your concerns or questions.
Future changes
As our business continues to evolve we may introduce new services and features to our website. From time to time, our policies will be reviewed and may be revised. Your Family Your Money reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.
The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.